Arguments inside
<>
are optional and do not have to be present.
Argument inside[]
have to be provided for the command to work.
To get the ID of something:
Settings -> Appearance -> Scroll all the way down -> Activate Developer mode.
Then just right click a role, channel, category or user and copy its ID
Command | Example | Description |
---|---|---|
dash | -dash |
Link to the dashboard |
help | -help |
Shows the available commands |
Command | Example | Description |
---|---|---|
new <Subject> | -new I need help |
Creates a new Ticket. Moderators can supply a user as 2nd argument (-new @Domme) to create a ticket for the mentioned user |
close <Reason> | -close Solved |
Closes the ticket. Write this command twice to close a ticket or optionally supply a reason to instantly close the ticket |
The following commands are only usable by users which have the setup moderator/admin role or are Administrators / Owner of the server
Command | Example | Description |
---|---|---|
-add @Domme |
Adds the given user to a ticket | |
-remove 186907597499138048 |
Removes the given user from a ticket | |
-owner @Domme |
Changed the owner of the ticket to the given user | |
-rename |
Renames the ticket. Due to limitations from discord this is only twice every 10 minutes possible | |
⭐claim | -claim |
Claims a ticket for a supporter. Optionally you can setup a category where the ticket will be moved to. Currently you can only setup this in the dashboard |
⭐ |
-autoClose 48 Closing after 48hours of inactivity |
Sets the (new) ticket auto close timer which will close the ticket according to [Number] hours after the last message was sent in this ticket. No argument to remove a current existing timer |
Command | Example | Description |
---|---|---|
blacklist [@User / ID] | -blacklist @Domme |
(Un)blacklists a user for creating tickets |
blacklists | -blacklists |
Get a list of all blacklisted users |
ticket [@User / ID] | -ticket @Domme |
Overview of all tickets of the user |
ticket [@User / ID] [Ticket ID] | -ticket @Domme 1 |
Receive the transcript |
⭐closeAll <#Channels> | -closeAll #ticket-0001 #ticket-0003 |
Closes all opened tickets. If an argument is provided only the mentioned tickets will be closed |
The following commands are only usable by users which have the setup admin role or are Administrators / Owner of the server.
The default value for system ID and panel ID is always0
unless you have a premium subscription which allows you to have mutiple ticket systems and ticket panels
Command | Example | Description |
---|---|---|
autoSetup | -autoSetup |
An automatic setup of the bot (Recommended) |
prefix [Prefix] | -prefix $ |
Set a custom prefix |
devmode [#Channel / ID] | -devmode #devmode-channel |
Sends messages with information for other bot developer to a channel |
modRole [@Role / ID] | -modRole @botModRole |
Set the mod role for ticket moderation |
adminRole [@Role / ID] | -adminRole @botAdminRole |
Set the admin role to configure the bot |
maxTickets [Number] | -maxtickets 10 |
Sets the maximum amount of tickets one user can create |
restrictClose <@Role / ID> | -restrictClose @SupportTeam |
Only ticket moderators or higher can close tickets. If a role is given the role will be mentioned that the user wants to close the ticket |
Command | Example | Description |
---|---|---|
systemInfo | -systemInfo |
Shows all systems with their configurations |
Command | Example | Description |
---|---|---|
ticketPanel [PanelID] | -ticketPanel 0 |
An alternative to creating tickets with a command. Uses reactions on a message. This command prints the ticket panel |
panelInfo | -panelInfo |
Shows all ticket panels with their configurations |